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In General tab, click Exceptions > Add exception.ģ.

If you-re using a third-party antivirus on your machine, proceed and add the "thunderbird.exe" executable program to your Antivirus program's exceptions.įor example, if you own the AVG Antivirus:Ģ. In General settings, uncheck the option Allow Windows Search to search messages. From Thunderbird's menu, select Tools > Options.Ģ. Disable Windows Search in Thunderbird messages.ġ. So before you continue to the troubleshooting steps below, use this Malware Scan and Removal Guide to check and remove viruses or/and malicious programs that may be running on your computer. Important:Many viruses or malicious programs can cause problems with Windows update. How to FIX: Thunderbird Not Responding or Freezes in Windows 10. Thunderbird indexing files (MSF files) maybe corrupted.īecause Thunderbird may not respond for a variety of reasons, in this tutorial we will show you all the available ways to solve the problem.A problematic Thunderbird setting or Add-on.The Windows Search feature in Thunderbird messages may cause Thunderbird to freeze.The Antivirus program may prevent Thunderbird to connect to Internet.Thunderbird may not working, for the following reasons: But sometimes Thunderbird stops responding at all, or it freezes for 4-5 minutes before is usable again. Thunderbird is a popular open-source email client which is available for all platforms.

If Thunderbird is not responding, continue below to resolve the issue.